Mahoganyzone
Gingko Chandelier L
Gingko Chandelier L
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Featuring a classic gold tone with its metal and iron structure, this Ginkgo Leaf Pendant Lamp provides sturdy support and an elegant look. The ginkgo leaves made of ceramic are white and elegant, smooth and easy to clean, and stand in sharp contrast with the golden holder. When the lights are turned on, they emit a soft glow, adding a natural warmth to any room. This fixture is a simple and beautiful lighting option for the modern home.
Gingko Chandeliers are impressive bespoke installations, composed of handcrafted porcelain leaves. The interplay between ceramic and light has the power to create a sense of well-being and warm atmosphere. The light sculpture goes much further than its functional purpose of lighting a space. By illuminating itself, it defines its own shape and presence, becoming a mesmerizing artwork. Like a living plant, it has a natural, dynamic energy that both calms and revitalizes us. The design of the installations goes hand in hand with the architectural space and with the ideas of the architects and interior designers.
About the Glue Marks on the Ginkgo Leaves:
To ensure the metal accessories remain securely attached during transportation and long-term use, a small amount of glue is applied at the metal interface of each ginkgo leaf. This is a normal part of the production process, designed to enhance product stability and safety.
⚠ You may notice slight glue residue on the surface of some leaves. Please note that it is not a quality issue and does not affect the product’s appearance or functionality.
A diverse range of lamp body colors, including nickel, chrome, white, copper, gold, and black, is available. Should you require a customized color to meet your specific preferences, feel free to reach out to our dedicated support team for assistance.
If you need a custom nickel or white lamp body, we offer white ceramic leaves. The white leaves are designed to be installed without screws.
If you have any questions about our products, please contact us and we will reply to you within 24 hours.
Product Size
Size: Dia 60cm x H 30cm / ∅ 23.6″ x H 11.8″, (Bulbs x 6 pieces)
Size: Dia 80cm x H 30cm / ∅ 31.5″ x H 11.8″, (Bulbs x 8 pieces)
Size: Dia 100cm x H 30cm / ∅ 39.4″ x H 11.8″, (Bulbs x 10 pieces)
Size: Dia 120cm x H 30cm / ∅ 47.2″ x H 11.8″, (Bulbs x 12 pieces)
Details
Materials: Metal, Ceramic.
Light source: LED bulb or Edison bulb.
Light source base type: (EU, AU) and (US, CA).
Voltage: AC 110-240V
Mounting: Ceiling
Moisture resistance: IP 20 Damp-rated, It is generally suitable for indoor use where it can't be exposed to moisture.
Environment: Indoor
Body Finishes: Gold.
Shade Finishes: White.
Wiring: Hardwired.
Control: Compatible with common wall switches (not included).
11.8″ Adjustable hanging height rod, Can be extended upon request.
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Policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days (Monday–Friday). Orders placed before the daily cutoff time of 00:00 PST will enter our fulfillment queue the same day. Public holidays are excluded.
Shipping & Rates
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Free Shipping on all products to U.S. destinations.
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Once your order ships, you’ll receive both an SMS and an email notification with tracking details.
Shipping Transit Time
Standard transit to all U.S. destinations takes 8–12 business days (Monday–Friday) once your order leaves our warehouse. Transit times are estimates and may vary slightly due to carrier delays or local holidays.
Estimated Delivery
Combining processing and transit, you can expect delivery in 9–15 business days (Monday–Friday) from the date your order is placed.
Contact Information
Trade name: Mahoganyzone
Phone number: +1 572-273-0471
Email: support@mahoganyzone.com
Business Hour: 8:00 ~ 17:00 (Monday-Friday)
Physical address: 4200 W 17th Ave unit 231, Denver CO 80204, USA
If you have any questions about our shipping policy or need assistance with your order, please don’t hesitate to reach out.
Return & Refunds Policy
1. Overview
At Mahoganyzone, we strive for 100% customer satisfaction. If you’re not completely happy with your purchase, you may return or exchange it under the terms below.
2. Return Window & Eligibility
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Return Period: You have 30 calendar days from the date you receive your order to initiate a return or exchange.
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Product Condition: Returns and exchanges are accepted for products that are:
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Unopened, unused, and in the original, undamaged packaging;
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In the same condition as when you received them (no scratches, marks, or missing parts).
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Non-Returnable Items:
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Personalized or custom-made items;
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Products that have been installed or used;
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Promotional items, gift cards, or clearance merchandise.
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3. How to Request a Return or Exchange
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Contact Us: Email support@mahoganyzone.com or call +1 572-273-0471 between 8:00 AM and 5:00 PM (Monday–Friday).
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Provide Order Details: Include your order number, date of purchase, and a brief description of the reason for return or exchange.
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Obtain Authorization: Once approved, you will receive:
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A prepaid return shipping label (included free of charge);
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Step-by-step instructions for packaging and drop-off.
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Ship Your Item: Send the item back within 7 days of receiving your return label.
Important: Returns sent without prior authorization will not be accepted.
4. Shipping & Fees
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Return Shipping: Free—prepaid label provided for U.S. returns.
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Method: Mail service (you’ll drop off at the carrier specified on your label).
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Re-stocking Fee: None.
5. Exchanges
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If you need a different size, color, or model, please follow the return procedure above, then place a new order for the replacement item.
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We recommend returning the original item first to ensure availability of the replacement.
6. Refunds
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Processing Time: Once we receive and inspect your return, we will notify you within 3 business days.
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Refund Issuance: Approved refunds are issued to your original payment method within 10 business days of approval.
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Bank Processing: Additional time may be required by your bank or credit card issuer to post the refund.
7. Damaged or Defective Items
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Inspection: Please inspect your order upon receipt.
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Reporting: If you find any defects, damage, or a wrong item, contact us immediately via support@mahoganyzone.com or +1 572-273-0471.
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Resolution: We will arrange a free exchange or full refund, including return shipping.
8. Exceptions & Special Circumstances
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Holiday extensions: May apply during peak seasons (e.g., Black Friday). Any temporary extension will be clearly announced on our website.
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International returns: Contact support for special instructions and potential customs considerations.
9. Contact & Support
- Trade name: Mahoganyzone
- Phone number: +1 572-273-0471
- Email: support@mahoganyzone.com
- Business Hour: 8:00 ~ 17:00 (Monday-Friday)
- Physical address: 4200 W 17th Ave unit 231, Denver CO 80204, USA
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